Hotel New Otani Osaka

Great location: You can get the train from KIX airport to the hotel. It's a 5 minute walk from the Osakajokoen train station on the loop line and it's easy to get to even with a big suitcase (Tip: Buy a prepaid Icoca train card which makes it much easier to travel by train) Fabulous breakfast: Book breakfast. It's an absolute treat! Both Japanese and Western breakfasts and caters for all diets and all tastes. Bar with a view: Spend an hour or so in the sky bar on the 18th floor. It's not cheap but it won't break the bank and the view is stunning. Room itself: Very comfortable mattress. Air conditioning. Large rooms. No UK or European TV channels. Only CNN. Large bathroom. Shower in bath tub so no extra shower. Pyjamas provided. But take an adapter as there is not one in room for mobile phones, electric toothbrush etc. Tea and coffee making facilities in room. Hotel: 6 elevators. Patisserie and Café in the spacious lobby. Fitness centre with 20m pool BUT not included in room rate. Approx 25 EUR for a day pass. Quick tip: Get an eSim for Japan before you leave. Absolutely priceless. I purchased one from Nomad but there are also other providers. (I was using about 0.5 GB a day with Google maps as a guideline)

Location near JR line and metro. For those travelling from/to Kansai Airport to/from hotel, taking the JR Osaka Loop line from/to Osaka Jo Koen station, takes about 1hour 20mins without changing train. Hotel room is quiet, clean and spacious, for 3 persons. There's a Ice making machine on our level. Room amenities besides provide shower/shampoo and hair treatment bottles, also disposable slippers, comb, toothbrushes, ladies facial lotion/makeup removal/moisturizer, shower cap, hand bar soap, razor....bottled water, English tea/green tea, coffee, sugar, creamer for each guest, all top up everyday once guest uses. Yukata also provided(one size fits all), so I don't have to bring pajamas. Room service is very well done everyday. The breakfast served Western and Japanese food, very good variety. We enjoyed the breakfast.

Some might find it a bit off-center, but we loved being able to see Osaka Castle from our room and found the many metro stations around the hotel perfect for getting around. It’s a large hotel with numerous restaurants and shops. The outdoor pool was closed due to the weather but looked incredible. The team is highly professional, attentive to every detail. Breakfast is excellent, with a wide selection and great quality. A very classic hotel that will need some renovations to maintain its charm and grandeur.

The location is good, right by the station, and we managed to get to everywhere easily. We loved the breakfast buffet - there are great options and the staff were very attentive. The room was big and we had lovely views of the castle. It was quite a cosy room and felt homely

We booked a room with a castle view and it was absolutely amazing. The cityscape we had was incomparable. The room was large and the beds were comfortable. Check out isn’t until noon which is unusual these days and we enjoyed having an extra hour in the morning to relax. The reception staff and bellboy were lovely. The location is excellent - a ten minute walk from the castle and well connected to the rest of the city by Osakajo station which is 2 mins walk from the front door.